We identify the office's needs, roles, and data required before activation.
OrderTech platform features
WhatsApp Enquiry Management for Legal Offices
Turn the first conversation into an organized request that the team can continue from where the client stopped.
WhatsApp and enquiries
What does this feature organize?
Turn the first conversation into an organized request that the team can continue from where the client stopped.
- An inbox that keeps the conversation and request details together.
- Initial responses for office information and recurring questions.
- Human takeover and pausing of automated replies when needed.
From setup to daily use
The instance, identity, permissions, and workflow are configured for the office.
The team uses web and mobile within its permissions, with human review of legal decisions and outputs.
Frequently asked questions
Can a staff member take over the conversation?
Yes. The flow is designed so the team can step in and manage the conversation when needed.
Are legal replies sent without review?
Reply scope is configured by the office; legal drafts and positions should not be adopted without professional review.
Does the system keep the request context?
The conversation and enquiry information are organized within the follow-up context available to the team.
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Content prepared by the OrderTech product team
The OrderTech team describes the platform as it operates. Setup varies by office and required architecture, and the implementation scope is defined in the technical proposal.
OrderTech is an office-management tool. It does not provide legal advice or replace a lawyer's review of drafts and decisions.